Privacy Policy

Information we collect

When you open an account we record identity details such as your name, date of birth, address, and the documents needed to confirm them under our licensing obligations.

As you use the platform we log transactional records, gameplay history, device and browser information, and network identifiers that keep the service secure and functioning.

We also keep a record of your contact with our support team so that enquiries can be handled consistently and any follow-up is properly tracked.

How your information is used

The primary purpose is to run your MyEmpire Casino account: processing deposits and withdrawals, crediting winnings, and delivering the games you request.

We rely on your data to meet anti-money-laundering, age-verification, and responsible-gaming duties, and to detect fraud or activity that threatens other players.

With your permission we may send tailored offers and updates. Consent is never mandatory, and you can withdraw it from the communication settings whenever you wish.

Sharing and safeguards

Personal information may be shared with payment providers, identity-check partners, game suppliers, and regulators strictly where a lawful basis exists.

We apply encryption, access restrictions, and continuous monitoring to defend stored information, and we require the same standards from the partners who process data on our behalf.

Your rights and how long we keep data

Depending on your location you may ask to view, correct, export, or erase your information, and you can object to certain processing. We may ask you to confirm your identity first.

Records are retained only for as long as regulation, security, and legitimate business needs require, after which they are securely deleted or anonymised.